Support

Business Hours

Regular Hours Football Support Aug 10 - Dec 16
Mon 9am - 5pm ET 9am - 5pm ET
Tue 9am - 5pm ET 9am - 5pm ET
Wed 9am - 5pm ET 9am - 5pm ET
Thu 9am - 5pm ET
(Game Day) 9am - 12am ET
Fri 9am - 5pm ET
(Game Day) 9am - 12am ET
Sat CLOSED
(Game Day) 10am - 9pm ET
Sun CLOSED CLOSED
*If your team has a game scheduled outside of our regular support hours, feel free to let us know.

Features & Tutorials

Review Video Offline on Computer play
Review Video Offline on Computer
Full-screen TV out play
Full-screen TV out
iPad Playback Features play
iPad Playback Features
Telestration feature (Drawing on video) play
Telestration feature (Drawing on video)
Filtering, Favoriting & Tendency Reports play
Filtering, Favoriting & Tendency Reports
Watching video @ halftime or post game offline play
Watching video @ halftime or post game offline
Deleting games off iPad play
Deleting games off iPad
Laptop Camera Recording (Pro & Premium Packages) play
Laptop Camera Recording (Pro & Premium Packages)
Deleting old games off laptop play
Deleting old games off laptop
Exporting play
Exporting

FAQ

  • menu-right What does GameStrat's support look like?
    GameStrat has game day phone support hours during the football season to make sure that we're always available to help if something comes up leading up to or during your game. Our regular business hours are Monday to Friday 9am - 5pm ET, however during the fall months on Thursdays, Fridays and Saturdays, our phone hours go from 9am - 12am ET.
  • menu-right Does GameStrat work with Hudl?
    Yes GameStrat is perfectly compatible with Hudl. All of the video and breakdown data at the end of the game can easily be exported in a few seconds. Check out this article for more details.
  • menu-right How do I upload to Hudl?
    All of the video and tags at the end of the game will be stored on your press box laptop. You can either use Hudl's Upload feature or Hudl Mercury to get the video imported into Hudl. Check out this article for more details.
  • menu-right Do I need Wi-Fi or Internet at my stadium?
    No you do not need any WiFi or Internet at your stadium. We provide you with all of the networking equipment necessary to run GameStrat whether you're at home or on the road.
  • menu-right What type of laptop do I need?

    You will require at least 1 laptop to run GameStrat. This is what does all the heavy lifting for the entire system. Everything from encoding and transferring video, to making sure that all iPads always maintain a strong connection and receive every video.

    You can either use a Mac or Windows 64-bit operating system (we currently do not support Chromebooks). We always recommend testing out any school or personal computers you have prior to making any new purchase.

    Our recommended specs for laptops are:

    • memory 8GB RAM (or more)
    • usb-port USB 3.0 or adapter
    • ethernet Gigabit Ethernet Port or adapter
    • chip Processor
      • microsoft-windows Intel or AMD processor.
        ARM not supported.
        i7 or better.
      • apple Intel or M series processor.
        i7 or better.
    • application-brackets-outline Operating System
      • microsoft-windows Windows 10+
      • apple Mac OS X Monterey 12 or later

  • menu-right What iPads are compatible with GameStrat?
    GameStrat currently supports any iPad with iOS 15.0 or later, but we always recommend to update the iOS to the latest version. Here is a list of supported iPads
  • menu-right How many iPads can I use?
    With GameStrat you can have up to 10 viewing devices (iPad or iPhone)
  • menu-right What does GameStrat Cost?
    Depending on the package, GameStrat costs anywhere between $1175 - $1975 in year 1, and then we also have discounted renewal tiers based on how early you make the next year's payment.
  • menu-right How fast do videos download?
    Videos download INSTANTLY. Even if you have 10 iPads running and send a 60 second video down, they will download it instantly with no lag time. Check out this article for more info.
  • menu-right How long does setup take?
    Setup takes about 5-10 minutes total regardless of the package.
  • menu-right How many people are required to run GameStrat?
    Only ONE person is required to setup and run GameStrat for all of our packages.
  • menu-right How fast will we receive our hardware once we order GameStrat?
    We guarantee that within 2 weeks of receiving payment that you will have received your GameStrat hardware. Some exceptions could be communicated at the time of purchase due to potential supply chain delays
  • menu-right What is sideline replay?
    Sideline replay is a video system that lets high school football coaches watch instant replay on iPads immediately on the sidelines or up in the press box. Football coaches trust GameStrat for sideline replay because it's the most reliable and easiest system to use on the market.
  • menu-right Do I need power in the end zone?
    You will require some sort of power source in the end zone, whether that's by running an extension cord, having a portable battery pack or by running a generator.

Supported iPads

Below is a list of iPads that are compatible with GameStrat for sideline replay viewing and recording devices. We always recommend having newer iPads that can be updated to the latest iOS when possible. The oldest iOS currently supported by GameStrat is version 15.0+. To find out what model you have, go into your iOS device settings -> General -> About and look at Model to determine which Model # you have. You can also check out Apple's full list of iPads here: https://support.apple.com/en-us/HT201471
iPad Compatible?
(Yes/No)
Final Supported
Operating System
Model Number(s) Release Date
iPad Air (5th gen) Yes Latest iPad OS A2588, A2589, A2591 March 18, 2022
iPad (9th gen) Yes Latest iPad OS A2602, A2603, A2604, A2605 September 24, 2021
iPad Mini (6th gen) Yes Latest iPad OS A2567, A2568, A2569 September 24, 2021
iPad Pro (5th gen) Yes Latest iPad OS A2377, A2459, A2301, A2460 May 21, 2021
iPad Air (4th gen) Yes Latest iPad OS A2316, A2324, A2072, A2325 October 23, 2020
iPad (8th gen) Yes Latest iPad OS A2270, A2428 , A2429, A2430 September 18, 2020
iPad Pro (4th, 11"/12.9") Yes Latest iPad OS A2229, A2069, A2232, A2233 March 25, 2020
iPad (7th gen) Yes Latest iPad OS A2197, A2200, A2198 September 25, 2019
iPad Air (3rd gen) Yes Latest iPad OS A2152, A2123, A2153, A2154 March 18, 2019
iPad Mini (5th gen) Yes Latest iPad OS A2133, A2124, A2126, A2125 March 18, 2019
iPad Pro (3rd, 11"/ 12.9") Yes Latest iPad OS A1876, A2014, A1895, A1983 October 30, 2018
iPad (6th gen) Yes Latest iPad OS A1893, A1954 March 27, 2018
iPad Pro (2nd, 10.5"/12.9") Yes Latest iPad OS A1670, A1671 June 13, 2017
iPad (5th gen) Yes, but not
recommended
iPad OS 16 A1822, A1823 March 24, 2017
iPad Pro (1st, 9.7") Yes, but not
recommended
iPad OS 16 A1673, A1674, A1675 March 31, 2016
iPad Pro (1st, 12.9") Yes, but not
recommended
iPad OS 16 A1584, A1652 November 11, 2015
iPad Mini 4 Yes, but not
recommended
iPad OS 15 A1538, A1550 September 9, 2015
iPad Air 2 Yes, but not
recommended
iPad OS 15 A1566, A1567 October 22, 2014
iPad Mini 3 No iOS 12 A1599, A1600 October 22, 2014
iPad Mini 2 No iOS 12 A1489, A1490, A1491 November 12, 2013
iPad Air No iOS 12 A1474, A1475, A1476 November 1, 2013
iPad (4th gen) No iOS 10 A1458, A1459, A1460 November 12, 2012
iPad Mini No iOS 9 A1432, A1454, A1455 November 2, 2012
iPad (3rd gen) No iOS 9 A1403, A1416, A1430 March 16, 2012
iPad 2 No iOS 9 A1395, A1396, A1397 March 11, 2011
iPad No iOS 5 A1219, A1337 May 3, 2010