Support

Business Hours

Regular Hours High School Football Support Nov 1 - Dec 10
Mon 9am - 5pm ET 9am - 5pm ET
Tue 9am - 5pm ET 9am - 5pm ET
Wed 9am - 5pm ET 9am - 5pm ET
Thu 9am - 5pm ET
(Game Day) 9am - 10pm ET
Fri 9am - 5pm ET
(Game Day) 9am - 12am ET
Sat CLOSED
(Game Day) 10am - 6pm ET
Sun CLOSED CLOSED
*If your team has a game scheduled outside of our regular support hours, feel free to let us know.

Features & Tutorials

Review Video Offline on Computer play
Review Video Offline on Computer
Full-screen TV out play
Full-screen TV out
iPad Playback Features play
iPad Playback Features
Telestration feature (Drawing on video) play
Telestration feature (Drawing on video)
Filtering, Favoriting & Tendency Reports play
Filtering, Favoriting & Tendency Reports
Watching video @ halftime or post game offline play
Watching video @ halftime or post game offline
Deleting games off iPad play
Deleting games off iPad
Laptop Camera Recording (Pro & Premium Packages) play
Laptop Camera Recording (Pro & Premium Packages)
Deleting old games off laptop play
Deleting old games off laptop
Exporting play
Exporting

FAQ

  • menu-right What does GameStrat's support look like?
    GameStrat has game day phone support hours during the football season to make sure that we're always available to help if something comes up leading up to or during your game. Our regular business hours are Monday to Friday 9am - 5pm ET, however during the fall months on Thursdays, Fridays and Saturdays, we do have extended game day hours which can be seen on our support page
  • menu-right Does GameStrat work with Hudl?
    Yes GameStrat is perfectly compatible with Hudl. All of the video and breakdown data at the end of the game can easily be exported in a few seconds. Check out this article for more details.
  • menu-right How do I upload to Hudl?
    All of the video and tags at the end of the game will be stored on your press box laptop. You can either use Hudl's Upload feature or Hudl Mercury to get the video imported into Hudl. Check out this article for more details.
  • menu-right Do I need Wi-Fi or Internet at my stadium?
    No you do not need any WiFi or Internet at your stadium. We provide you with all of the networking equipment necessary to run GameStrat whether you're at home or on the road.
  • menu-right What type of laptop do I need?

    You will require at least 1 laptop to run GameStrat. This is what does all the heavy lifting for the entire system. Everything from encoding and transferring video, to making sure that all iPads always maintain a strong connection and receive every video.

    You can either use a Mac or Windows 64-bit operating system (we currently do not support Chromebooks). We always recommend testing out any school or personal computers you have prior to making any new purchase.

    Our recommended specs for laptops are:

    • memory 8GB RAM (or more)
    • usb-port USB 3.0 or adapter
    • ethernet Gigabit Ethernet Port or adapter
    • chip Processor
      • microsoft-windows Intel or AMD processor.
        ARM not supported.
        i7 or better.
      • apple Intel or M series processor.
        i7 or better.
    • application-brackets-outline Operating System
      • microsoft-windows Windows 10+
      • apple Mac OS X Monterey 12 or later

  • menu-right What iPads are compatible with GameStrat?
    GameStrat currently supports any iPad with iOS 15.0 or later, but we always recommend to update the iOS to the latest version. Here is a list of supported iPads
  • menu-right How many iPads can I use?
    With GameStrat you can have up to 10 viewing devices (iPad or iPhone)
  • menu-right What does GameStrat Cost?
    Depending on the package, GameStrat costs anywhere between $1175 - $1975 in year 1, and then we also have discounted renewal tiers based on how early you make the next year's payment.
  • menu-right How fast do videos download?
    Videos download INSTANTLY. Even if you have 10 iPads running and send a 60 second video down, they will download it instantly with no lag time. Check out this article for more info.
  • menu-right How long does setup take?
    Setup takes about 5-10 minutes total regardless of the package.
  • menu-right How many people are required to run GameStrat?
    Only ONE person is required to setup and run GameStrat for all of our packages.
  • menu-right How fast will we receive our hardware once we order GameStrat?
    At the time of purchase, you will be given an estimated time of arrival for your package based on the time of year as well as inventory supply. You will also have the option to pay for either ground shipping which usually takes between 3-6 business days to arrive once shipped, or express shipping which usually takes within 1-2 business days to arrive once shipped. Your GameStrat point of contact will communicate any potential delays if there are any.
  • menu-right What is sideline replay?
    Sideline replay is a video system that lets high school football coaches watch instant replay on iPads immediately on the sidelines or up in the press box. Football coaches trust GameStrat for sideline replay because it's the most reliable and easiest system to use on the market.
  • menu-right Do I need power in the end zone?
    You will require some sort of power source in the end zone, whether that's by running an extension cord, having a portable battery pack or by running a generator.

Supported iPads

Below is a list of iPads that are compatible with GameStrat for sideline replay viewing and recording devices. We always recommend having newer iPads that can be updated to the latest iOS when possible. The oldest iOS currently supported by GameStrat is version 15.0+. To find out what model you have, go into your iOS device settings -> General -> About and look at Model to determine which Model # you have. You can also check out Apple's full list of iPads here: https://support.apple.com/en-us/HT201471
check-circle = Our recommendation
iPad Compatible?
(Yes/No)
Final Supported
Operating System
Wi-Fi
Compatibility
Model Number(s) Release Date
iPad Air (6th gen) check-circle
Yes Latest iPad OS Wi-Fi 6E A2898, A2899, A2900, A2902, A2903, A2904 2024, May 15
iPad Pro (7th gen) check-circle
Yes Latest iPad OS Wi-Fi 6E A2836, A2837, A2925, A2926, A3006, A3007 2024, May 15
iPad Pro (6th gen) check-circle
Yes Latest iPad OS Wi-Fi 6E A2435, A2436, A2437, A2759, A2761, A2762, A2764, A2766 2022, Oct 26
iPad Mini (7th gen)
Yes Latest iPad OS Wi-Fi 6E A2993, A2995, A2996 2024, Oct 23
iPad (10th gen)
Yes Latest iPad OS Wi-Fi 6 A2696, A2757, A2777, A3162 2022, Oct 26
iPad Air (5th gen)
Yes Latest iPad OS Wi-Fi 6 A2588, A2589, A2591 2022, Mar 18
iPad Mini (6th gen)
Yes Latest iPad OS Wi-Fi 6 A2567, A2568, A2569 2021, Sep 24
iPad Pro (5th gen)
Yes Latest iPad OS Wi-Fi 6 A2377, A2459, A2301, A2460 2021, May 21
iPad Air (4th gen)
Yes Latest iPad OS Wi-Fi 6 A2316, A2324, A2072, A2325 2020, Oct 23
iPad Pro (4th, 11"/12.9")
Yes Latest iPad OS Wi-Fi 6 A2229, A2069, A2232, A2233 2020, Mar 25
iPad (9th gen)
Yes, but not
recommended
(Support ending soon)
Latest iPad OS Wi-Fi 5 A2602, A2603, A2604, A2605 2021, Sep 24
iPad (8th gen)
Yes, but not
recommended
(Support ending soon)
Latest iPad OS Wi-Fi 5 A2270, A2428 , A2429, A2430 2020, Sep 18
iPad (7th gen)
Yes, but not
recommended
(Support ending soon)
Latest iPad OS Wi-Fi 5 A2197, A2200, A2198 2019, Sep 25
iPad Air (3rd gen)
Yes, but not
recommended
(Support ending soon)
Latest iPad OS Wi-Fi 5 A2152, A2123, A2153, A2154 2019, Mar 18
iPad Mini (5th gen)
Yes, but not
recommended
(Support ending soon)
Latest iPad OS Wi-Fi 5 A2133, A2124, A2126, A2125 2019, Mar 18
iPad Pro (3rd, 11"/ 12.9")
Yes, but not
recommended
(Support ending soon)
Latest iPad OS Wi-Fi 5 A1876, A2014, A1895, A1983 2018, Oct 30
iPad (6th gen)
Yes, but not
recommended
(Support ending soon)
iPad OS 17 Wi-Fi 5 A1893, A1954 2018, Mar 27
iPad Pro (2nd, 10.5"/12.9")
Yes, but not
recommended
(Support ending soon)
iPad OS 17 Wi-Fi 5 A1670, A1671 2017, Jun 13
iPad (5th gen)
Yes, but not
recommended
(Support ending soon)
iPad OS 16 Wi-Fi 5 A1822, A1823 2017, Mar 24
iPad Pro (1st, 9.7")
Yes, but not
recommended
(Support ending soon)
iPad OS 16 Wi-Fi 5 A1673, A1674, A1675 2016, Mar 31
iPad Pro (1st, 12.9")
Yes, but not
recommended
(Support ending soon)
iPad OS 16 Wi-Fi 5 A1584, A1652 2015, Nov 11
iPad Mini 4
Yes, but not
recommended
(Support ending soon)
iPad OS 15 Wi-Fi 5 A1538, A1550 2015, Sep 9
iPad Air 2
Yes, but not
recommended
(Support ending soon)
iPad OS 15 Wi-Fi 5 A1566, A1567 2014, Oct 22
iPad Mini 3
No iOS 12 Wi-Fi 4 A1599, A1600 2014, Oct 22
iPad Mini 2
No iOS 12 Wi-Fi 4 A1489, A1490, A1491 2013, Nov 12
iPad Air
No iOS 12 Wi-Fi 4 A1474, A1475, A1476 2013, Nov 1
iPad (4th gen)
No iOS 10 Wi-Fi 4 A1458, A1459, A1460 2012, Nov 12
iPad Mini
No iOS 9 Wi-Fi 4 A1432, A1454, A1455 2012, Nov 2
iPad (3rd gen)
No iOS 9 Wi-Fi 4 A1403, A1416, A1430 2012, Mar 16
iPad 2
No iOS 9 Wi-Fi 4 A1395, A1396, A1397 2011, Mar 11
iPad
No iOS 5 Wi-Fi 4 A1219, A1337 2010, May 3